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after pressing auto rig After effect crashes and stop working

Posted: Fri Aug 03, 2018 11:52 pm
by Kassar
Dear sirs,
thank you for your beautiful work, today i have tried to use Duik to animate my character but sadly Ae just stopped working and crashes after i have pressed auto rig key, i have tried to work on my laptop but the same crash happened again.
i don't know what i am doing wrong.?
I am using cs6 and Duik Version: 16.0.4

Note: i have tried to use Duik alone without a character so i have pressed Hominoid and then selected all the layers and after that pressed Auto-rig IK
and then Ae crashed and stoped working. :(

Best Regards
Shafik Kassar

Re: after pressing auto rig After effect crashes and stop working

Posted: Sat Aug 04, 2018 11:03 am
by Duduf
Hum strange... This should not happen.

Can you send me your project as it is after adding the hominoid structure and before clicking on the autorig, so I can test if it works here on my computer?

Also, can you try [Alt] + Click on the hominoid button (it may be [option] on mac) to see if it works? It should create a complete hominoid, rig it, and apply the walk cycle on it.

Re: after pressing auto rig After effect crashes and stop working

Posted: Sat Aug 11, 2018 2:44 am
by ColLa
Hi, I encountered the same problem and I am using cs6 and Duik 16.0.4, too.
Without any layers, I pressed Arm for a test.
I found that auto rig can work while selected any one or two layers.
While selected three or more layers, AE crashed and stoped working.

Alt click on the Hominoid don't work, either.

Re: after pressing auto rig After effect crashes and stop working

Posted: Sat Aug 11, 2018 7:31 pm
by alala
Same problem here... I'm using cs6 also. I tried the other versions of 16, but it crashes all the same. It does that with changing the settings also. Will try it with a different version of affter effects!

EDIT: it works fine with the CC, goodbye cs6! worth it.

Re: after pressing auto rig After effect crashes and stop working

Posted: Tue Aug 14, 2018 5:37 pm
by Duduf
Okay, I would advise to use CC or CC2014 versions which are the most performant from what I saw.

I'm going to try to find what's wrong with CS6, everything worked well when I tested it before the release...

Re: after pressing auto rig After effect crashes and stop working

Posted: Thu Aug 23, 2018 12:12 pm
by Duduf
I can't reproduce the crash here.

Can you check the box "enable javascript debugging" in the preferences of After effects, and the "Dev & Debug mode" in the settings of Duik, and then post here any error which are generated when using Duik on CS6?

Thanks

Re: after pressing auto rig After effect crashes and stop working

Posted: Thu Aug 23, 2018 6:49 pm
by Mariuscola
Hello there.
I'm pretty new to forums, so I guess I have to introduce myself: italian, working in Germany, I'd like to open a youtube channel, and animations would really be a stand off in my videos.
I have this very same problem, in cs6. I have enabled Javascript Debugging, but where I switch to "dev & debug mode" everything crashes.
Ideas?
Thanks for your wonderful work!

Re: after pressing auto rig After effect crashes and stop working

Posted: Thu Aug 23, 2018 6:55 pm
by Duduf
Hi!

And without switching to the Dev & Debug mode, but with javascript debugging enabled, what happens when you use the autorig? Are there any error shown?
Maybe the editor "Extendscript Toolkit" will open.

In any case, can you make a screenshot of any error message/editor/anything which is shown when there are problems?
If After Effects is not just crashing without anything else of course...

Re: after pressing auto rig After effect crashes and stop working

Posted: Fri Aug 24, 2018 10:33 am
by ColLa
Hi, I'm back again.

I'm using Windows 7,and I'm using Duik 15. Does it make a difference in using Duik on AE CS6 ?


Here are the screenshot.

New Project ~ New Comp ~ Arm ~Select All layers ~ Auto rig ~ Crash
Image


New Project ~ New Comp ~ enable Javascript Debugging ~Dev & Debug mode ~ Crash
Image

Hope that helps, and thanks for your work!

Re: after pressing auto rig After effect crashes and stop working

Posted: Fri Aug 24, 2018 11:10 am
by Duduf
ColLa wrote: Fri Aug 24, 2018 10:33 am I'm using Windows 7,and I'm using Duik 15. Does it make a difference in using Duik on AE CS6 ?
Previously you said you were using Duik 16? Are you using 15 or 16?

Here Duik (16) works both on CS6 and more recent versions, and I don't find how to just make it crash like you. I'm not sure the version of the OS would change anything (but it is always better to keep it up-do-date, at least for security reasons)

Do you have a valid license for After Effects?